PRIVACY POLICY

Last Updated: May 2026

1. Introduction

Evolve Social Wellness (“Evolve,” “we,” “our,” or “us”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, make purchases, or engage with us through third-party platforms.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following types of information:

A. Personal Information

We collect personal information that you voluntarily provide when you:

  • Create an account

  • Make a purchase

  • Fill out forms

  • Sign waivers

  • Book appointments

  • Submit intake forms

  • Contact support

  • Participate in promotions

This information may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Emergency contact information

  • Preferences and service selections

  • Payment details (processed securely by third-party providers)

We collect communication consent through website forms, booking flows, waivers, and other explicit opt-in methods where you voluntarily provide your contact information. Where required, you will be asked to provide clear consent before receiving marketing or SMS communications.

Some information we collect, such as intake details or emergency contact information, may be considered sensitive and is handled with additional care and restricted access.

B. Automatically Collected Information

When you interact with our website or services, we may automatically collect:

  • IP address

  • Device type

  • Browser and operating system

  • Pages visited

  • Time spent on site

  • Referring URLs

  • App usage data

  • Cookie and tracking identifiers

  • Session interaction data (via tools such as Microsoft Clarity)

This information is collected using cookies, pixels, and analytics technologies.

3. How We Use Your Information

We use your information to:

  • Provide and deliver services

  • Process transactions

  • Schedule and manage appointments

  • Communicate with you

  • Respond to inquiries and support requests

  • Personalize your experience

  • Improve our website and services

  • Analyze usage and performance

  • Optimize advertising and marketing efforts

  • Prevent fraud and misuse

  • Comply with legal obligations

4. Tracking Technologies

We use tracking technologies and tools to operate and improve our services, including:

  • Meta (Facebook) Pixel – ad performance and retargeting

  • Google Analytics 4 – traffic and behavior analysis

  • Google Tag Manager – tag and script management

  • Microsoft Clarity – heatmaps and session recordings (with sensitive fields masked)

  • Cookies – functionality, preferences, and analytics

We may also use third-party services such as Google Maps, Google Webfonts, Vimeo, and YouTube, which may collect limited data such as IP address and usage information.

5. Third-Party Platforms and Data Sharing

We use trusted third-party providers to operate our business and deliver services, including:

  • OpSpec (GoHighLevel) – CRM, messaging, automation, and workflows

  • PushPress – membership management and scheduling (where applicable)

  • Payment processors – secure payment handling

We may also use analytics and advertising partners, including Meta, Google, and Microsoft.

We do not sell your personal information.We only share information with service providers who help us operate our business.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

6. Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

  • Access your data

  • Request corrections

  • Request deletion

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Maintain business records

  • Improve operations and performance

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13.We do not knowingly collect personal information from children.

10. SMS and Messaging Communications

By providing your phone number and opting in, you consent to receive SMS (text) messages from Evolve Social Wellness. These messages may include:

  • Appointment reminders

  • Booking confirmations

  • Service updates

  • Customer support responses

  • Promotional or marketing messages (if you opt in)

Message frequency may vary.Message and data rates may apply.

You may opt out at any time by replying STOP to any message.For assistance, reply HELP or contact us at info@evolvesowell.com.

We do not sell, rent, or share your phone number with third parties for their marketing purposes.

11. Changes to This Policy

We may update this Privacy Policy from time to time.The updated version will be indicated by the “Last Updated” date at the top of this page.

12. Contact Us

If you have questions about this Privacy Policy, you may contact us at:

Evolve Social Wellness

Email: info@evolvesowell.com

Website:https://evolvesowell.com

Evolve Human Optimization Labs LLC
502 Embassy Oaks
San Antonio, TX 78216, USA

Your use of our services is also governed by our Terms and Conditions.